Terms of Service

1. Acceptance of Terms

By accessing or using the visibility.marketing website (“Site”) and any services provided by visibility.marketing (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or Services.

2. Description of Services

visibility.marketing provides digital visibility consulting, analysis, and optimization services including but not limited to:

• Traditional search engine optimization (SEO)
• AI platform visibility optimization
• Answer engine optimization
• Visibility gap assessments
• MCP (Model Context Protocol) server tools for SEO and GEO
• Client reporting portals
• Chief Visibility Officer strategy consulting

3. User Accounts

Certain features of our Services require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Intellectual Property

All content, trademarks, logos, graphics, software, and other materials on the Site are owned by or licensed to visibility.marketing and are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without written permission
• Use our trademarks or branding without authorization
• Reverse engineer any software or tools provided through our Services
• Scrape, crawl, or automatically collect data from our Site

5. User Responsibilities

When using our Services, you agree to:

• Use the Services only for lawful purposes
• Provide accurate information when completing assessments or forms
• Not interfere with the proper functioning of the Site
• Not attempt to gain unauthorized access to any part of the Site or Services
• Not use the Services to harm competitors or engage in unfair practices

6. Client Portal Terms

Access to our Client Portal is provided to clients under active service agreements. Portal access may include:

• Search performance data and analytics dashboards
• PageSpeed Insights reports
• Integration status and configuration information

Client Portal data is confidential and should not be shared with unauthorized parties. We reserve the right to revoke access at any time upon termination of the service agreement.

7. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Services will be uninterrupted or error-free
• Results from the Services will be accurate or reliable
• Any specific search rankings, visibility scores, or business outcomes will be achieved

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISIBILITY.MARKETING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our Site
• Any errors or omissions in any content

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless visibility.marketing and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Services or violation of these Terms.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:

• Your right to use the Services will immediately cease
• We may delete your account and data in accordance with our Privacy Policy
• Provisions that by their nature should survive termination shall remain in effect

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to conflict of law provisions.

Any disputes arising from these Terms or your use of the Services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Utah County, Utah.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a new “Last updated” date. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Us

For questions about these Terms of Service, contact us at: